911 Issues Reported in Keller, Colleyville, Southlake and Westlake

If you encounter trouble reaching 911, call the non-emergency line at 817-743-4522

Published November 1, 2022 • Updated on November 1, 2022 at 5:15 pm

Picture of a Keller Police car — Keller Public Safety

Police in Keller, Colleyville, Southlake and Westlake are warning anyone needing to call 911 Tuesday afternoon that they may run into trouble getting through.

AT&T Mobility has reported a service issue that may limit the ability to call 911.

Police agencies served by Northeast Tarrant Communications Center (NETCOM) said if you encounter trouble reaching 911 to call the non-emergency line at 817-743-4522.

Officials said they do not yet know what caused the issue or when it will be fixed.

Get DFW local news, weather forecasts and entertainment stories to your inbox. Sign up for NBC DFW newsletters.

AT&T Mobility has a service issue that may limit its customers' ability to call 911. If you encounter this issue, call the KPD non-emergency line at 817-743-4522 for assistance.

At this time, we do not know what caused this issue or when it will be fixed. pic.twitter.com/uPxnu3Solq
— Keller Police Dept (@KellerPolice) November 1, 2022