Computer Chip Shortage Causing Major Impact on New and Used Car Inventory

The trickle-down effect means the prices of used cars are soaring right now

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The reopening economy is demanding so much, it's causing supply chain issues for just about everything in our lives.

Demand is driving up prices for airfare, housing, rideshare and cars.

Both new and used cars are now going through some major inventory struggles. Many local dealerships are feeling the effect, including Toyota of Irving.

The dealership tells NBC 5 they are turning inventory so fast, that cars are being sold even before they get off the delivery truck.

It’s a pattern analysts at CARFAX have been tracking across the country.

“The last few months we're seeing life return to normal, if you will. People are anxious to get back to whatever that normal is for them,” said Emilie Voss with CARFAX.

The cause of inventory issues and price spikes for vehicles begins with the pandemic. Last year, auto factories shut down for at least two months and outbreaks impacted the ability to build new cars.

But the other major cause is a global shortage of computer chips. Work from home demand for laptops and monitors led semiconductor makers to shift from making chips for vehicles to personal electronics.

When economies opened up faster than expected, with it came a demand for buying. Auto plants have been trying to get back to full-scale production but chip makers are not reacting quickly enough.

NBC News reports that consumers could see 1.2 million fewer new cars built this year.

That means everyone is turning to used cars to fulfill buying demand.

“For a lot of people, that does mean big purchases. A lot of people are moving or traveling – or they’re buying cars,” said Voss. “We are seeing a severe lack of inventory in the used car market. Dealers can’t stock their lots fast enough. The consumer demand is huge.”

Adding to the strain, rental car companies that sold off their fleet early in COVID are trying to replace it with used cars to meet travel demand.

“Normally rental car companies will sell off their vehicles that are a little bit older but instead of selling right now, they’re actually buying,” Voss said. “And because there isn’t a lot of new car inventory, they’re buying used cars to fill out the fleet. That is impacting the used car market as well.”

All of these factors are the perfect storm to drive up used car prices.

“We’re seeing huge pent-up consumer demand. When you pair it with the chip shortage going on, we’re having a supply issue. So it is doing some interesting things to real prices,” Voss said. "Retail prices are up more than 25% from where they were the same time last year. They are at historic levels. We’ve never seen retail prices on used cars this high,” Voss said.  

CARFAX data shows that in Dallas-Fort Worth, overall average retail prices are up from $18,570 in May 2020 to $24,290 in May 2021. Average used SUV and truck retail prices are up from $26,620 in May 2020 to $37,000 in May 2021.

Across the country, overall average list prices are up 25% year over year, with trucks up by 44%. Trade-in prices are also up about 20% year over year and have increased particularly for newer model years, according to CARFAX.

And like with houses, people are rushing to act fast.

“People are paying sticker price if not above it. It’s similar to the housing market where it’s super competitive and inventory is going quickly,” Voss said. “We’ve seen it in the housing market where people are maybe willing to make concessions to grab a house that they want to. With a car, it’s a safety issue and also a financial issue.

That’s why it’s more important than ever to understand a vehicle’s history.

“It is a seller’s market. And we know that in those competitive situations, people tend to jump over steps,” she said.

Voss is reminding consumers to get a CARFAX report to check the vehicle history, get an independent inspection from a trained mechanic, and test drive it before buying. For information on used car history and estimated worth, consumers can go to and type in VIN number or license plate number, and ZIP code.

“We just caution that you do your homework and understand. So a vehicle that has an accident in its history, on average that impacts value by $500. If it’s a severe accident, that impacts value by $1,200. So if you’re already paying top dollar you don’t want to end up paying an extra $1,200 on top of that for a vehicle that had a severe accident that you don’t know about.”

Like many dealerships, Toyota of Irving is adapting to the changes by buying used vehicles even if the customer doesn't do a trade-in, as well as putting more focus on pre-owned vehicles and service. Currently, inventory is turning faster, about every 10 to 15 days.  

Their “Store to Door” service that started during the pandemic is also making it easy for customers to buy vehicles quickly and easily without having to wait.

Analysts predict these market conditions for used cars to last at least the rest of summer.

For new cars, the chip shortage could last into 2022.

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