Were You on Hold With Dallas 911? Tell Us Your Story

For weeks and possibly months, people calling into Dallas 911 have found themselves placed on hold — a problem that in the last week was connected to the deaths of a 6-month-old boy and a 52-year-old man. Whether those deaths were attributable to 911's response remains unknown, but they have created an air of crisis around the problem.The trouble appeared to be connected to T-Mobile phones, but neither city officials nor T-Mobile executives have offered a clear explanation of exactly what has happened. What is known is that thousands of callers have been put on hold while waiting for critical emergency services. If you were one of them, we want to hear your story.What was your emergency? How long did you have to wait on hold? What was the eventual outcome and response from emergency services? Tell us.  Continue reading...

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