Watch: ‘Rats Fell From the Ceiling’ at West End Chipotle in Downtown Dallas, Customer Says

Rodents were crawling around a downtown Dallas Chipotle in the West End Historic District Tuesday.A Facebook video showed one rodent scurrying across the ground, another climbing the wall and a third limp on the ground at the restaurant in the 200 block of North Market Street, near Elm Street. Customer Bahadir Han Koseli uploaded the footage, which has been viewed nearly 115,000 times, as of Wednesday afternoon. "Rats fell from the ceiling at Chipotle in the West End," he wrote. "That brought a quick end to lunch. Management didn't do anything while we were there but apologize."Chipotle corporate said they were mice that got into the restaurant from the outside. Management removed them before contacting professionals who found a small structural gap, which is believed to be the access point and is being repaired, Chipotle Mexican Grill, Inc. spokeswoman Quinn Kelsey said."This has definitely been high on our radar since yesterday and we've been in close touch with the customer to offer our sincerest apologies and to make it right," Kelsey said. "...This is an extremely isolated incident but of course it's never anything we'd want our customers to encounter."  Continue reading...

Read More

Copyright The Dallas Morning News
Contact Us