Mayor Mike Rawlings: Dallas Doesn't Have Enough 911 Call Takers

Dallas doesn't have enough people to adequately answer 911 calls, Mayor Mike Rawlings acknowledged Friday.The revelation comes as Dallas grapples with sudden surges in 911 calls that have correlated with two tragic deaths and left hundreds of people on hold for emergency services.The 911 problems are at least partially to blame on the technological troubles of T-Mobile and City Hall. But Rawlings said he was "obviously disappointed" to discover that the city has let its 911 call-taker staffing drop again more than four years after the city made a concerted effort to improve the emergency call center."I thought we kind of crossed the Rubicon and got it back up to the level we needed," Rawlings said.  Continue reading...