As Companies Replace Employees With Tech, H-E-B's President Says Grocer Is Doubling Down on People

As many companies replace employees with technology, San Antonio-based grocer H-E-B is taking a different tact. Its president, Craig Boyan, says it's investing in tech — but also doubling down on people. The company considers people its "key differentiator," Boyan said, even as it's under price pressure from Amazon and Walmart. It's added about 40,000 employees in the last decade, raising its workforce to 116,000.“We believe the main thing we need to do in invest in people — and better people," he said.  Continue reading...