American Airlines' Regional Carrier Envoy Agrees to New Contract With 5,000 Customer Service Agents

Some 5,000 gate agents and other workers at airports ratified a new contract with American Airline's primary regional airline group Envoy Wednesday that gives them more than $11 million in raises.The contract gives twice-yearly raises and enhanced benefits over the next six-and-a-half years for employees under the Communication Workers of American union at 100 locations across the country, including 500 workers at DFW International Airport.It increases the minimum starting pay for employees at DFW to $12.10 an hour and gives part-time agents more vacation time. "For more than two years, CWA members at Envoy have stood strong in their fight for a contract with fair, family-sustaining wages and a contract that treats them with the respect they deserve," said a statement from CWA president Chris Shelton. "Thanks to the dedication of our members, we now have a strong agreement that gives Envoy agents increased wages, improvements on numerous benefits, and better opportunities for agents moving forward as they continue to make Envoy successful."  Continue reading...

Copyright The Dallas Morning News
Contact Us