I went to Walgreens...again. And I had a not-so-pleasant experience...again. Am I alone here? Why me?
I was attempting to purchase 4 Garnier (please, no applause for my amazing restraint), 2 Lasting Impressions, and some Revlon nail files. Nothing over the top - or so I thought.
I check out in Beauty (Why? Because I found out that the Beauty employees receive extra cash for me purchasing Beauty items & checking out in Beauty. Just trying to help 'em out!) The cashier rings up my items & I proceed to give her my coupons. She kind of looks at me funny & starts to scan the Walgreens Easy Saver Book. Ok....
She skipped the Lasting Impressions one, so I calmy remind her to scan it as well. She tells me, "It's already on sale so I don't have to scan it." Huh?
I explain that while it's on sale, the Easy Saver Book is still applicable. She disagrees but scans it anyway, expecting it to beep. It does not. She pauses & then resumes.
I hand her my manufacturer coupons. She tells me she can't take them. (Note: this is where I should have followed my instinct & walked away...but I had 30 minutes left of my lunch break. Why not spend that arguing with the lady in Beauty?)
I explain that I have been shopping at Walgreens for years & I have never heard of this *new* policy. She nods & says, "Well, it's the policy. Do you still want this stuff?"
The old Amy would have asked to speak to the manager, who no doubt, made up this new rule. The new-and-improved Amy smiles, gathers her coupons, and exits the store.
She yells after me, "Try another Walgreens. They'll take 'em!"
Bad idea. Very bad idea.
I turn around & calmy walk back. "If you know another Walgreens will take my coupons, should I assume that this Walgreens is not interested in my business?"
She smiles & responds, "I guess."
I give up.