Drivers Flock to Mobile Claim Centers

Thousands of cars damaged in Wednesday's storms

By Amanda Guerra
|  Friday, Jun 15, 2012  |  Updated 6:18 PM CDT
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After the hail storm that struck Dallas County on Wednesday, insurance companies have set up mobile claim centers to deal with the high volume of damaged cars needing repairs.

Amanda Guerra, NBC 5 News

After the hail storm that struck Dallas County on Wednesday, insurance companies have set up mobile claim centers to deal with the high volume of damaged cars needing repairs.

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Insurance companies began opening up mobile claim centers on Friday in wake of Wednesday's intense hailstorm.

Most insurance companies said they are setting up the claim centers in the hardest-hit areas. Many will stay open through the weekend and into next week.

Drivers need to make an appointment. Once they arrive, an adjuster will look at the car and give an estimate. After that, it's a matter of finding a body shop.

But that is proving to be the most difficult step for many. Most body shops confirm they are backed up until July or August.

"I've called five body shops, and the earliest I can get in is the first on August 26th, so I'm still working on that part of the process," Peter Aberg said.

He was in the Lakewood area of Dallas, which experienced the worst damage in the city, when the storm hit.

"It's mainly on the roof and the hood of the car," he said.

Killian Regan was working at the Lakewood Country Club when his car was pelted by hail.

"The back was all broken, the speakers -- there's a hole through the speakers back there," he said.

The hail was even strong enough to knock off Regan's rear-view mirror and one of the panels inside his car.

The city of Dallas is opening a temporary field office at the Lakewood Library to help homeowners with damaged houses. Staff will assist with roofing permits as well as consult with and educate residents in historic or conservation districts.

The office at the library, which is located at 6121 Worth St., will be open from 10 a.m.-4:30 p.m. on Wednesday and Friday and noon-4:30 p.m. on Tuesday and Thursday. The library is closed on Mondays.

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