EpiPen Price Hike Has Parents of Kids With Allergies Scrambling Ahead of School Year | NBC 5 Dallas-Fort Worth
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EpiPen Price Hike Has Parents of Kids With Allergies Scrambling Ahead of School Year

Following a recall by Mylan's chief competitor last year, the company now enjoys a near monopoly

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    EpiPens see price spike.

    Doctors and patients say the pharmaceutical company Mylan has increased the prices for an EpiPen — the portable device that can stop a potentially life-threatening allergic reaction — from around $100 in 2008 to $500 or more today, NBC News reports.

    Following a recall by Mylan's chief competitor last year, the company now enjoys a near monopoly.

    EpiPens have a stated expiration date of one year, meaning there is an additional co-pay to refill them annually.

    In a statement, Mylan said that the prices have "changed over time to better reflect important product features and the value the product provides."

    Airlines Reading, Responding to Social Media Rants

    [NATL-DFW] Airlines Reading, Responding to Social Media Rants
    A new study says airlines are reading posts made by customers complaining over delayed or canceled flights and poor service, and are responding to those messages. Dallas-based Southwest Airlines has a team tracking Twitter, Facebook and other online sites 24 hours a day. When a customer vents about a problem, a representative reaches out to them. "The approach is really how can we help, wait a minute we hate to hear that.... so what is going on, give us some information and let's see what we can do to straighten this out," said Lisa Goode, with Southwest Airlines. Social media teams help airlines by rebooking customers or by helping keep them more calm by relaying information when problems crop up. (Published 3 hours ago)

    Vermont Sen. Bernie Sanders said "there's no reason an EpiPen, which costs Mylan just a few dollars to make, should cost families more than $600. The only explanation for Mylan raising the price by six times since 2009 is that the company values profits more than the lives of millions of Americans."