Family, Friends Remember Alton Sterling Who Was 'Full of Joy' | NBC 5 Dallas-Fort Worth
National & International News
The day’s top national and international news

Family, Friends Remember Alton Sterling Who Was 'Full of Joy'

A female cousin said Sterling posed no threat to police or anyone else

    processing...

    NEWSLETTERS

    AP
    Artist Jo Hines spray paints a mural of Alton Sterling outside the Triple S convenience store in Baton Rouge, La., on July 6, 2016. Sterling, 37, was shot and killed outside the store by Baton Rouge police, where he was selling CDs.

    Family and friends of 37-year-old Alton Sterling remembered him as a jovial giant who was quick to laugh, NBC News reported. 

    His aunt said Sterling was “full of joy.” A female cousin who asked not to be identified said Sterling suffered from asthma and was no threat to police or anyone else. 

    According to court records and the Baton Rouge Advocate, Sterling was convicted in September 2000 after getting an underage girl pregnant and was sentenced to five years of hard labor. His sentence was suspended and he got five years’ probation. He also had a previous confrontation with police, although the circumstances were not clear. 

    Sterling was shot and killed by police officers outside a Baton Rouge, Louisiana convenience store on Tuesday, where he sold CDs for years.

    Airlines Reading, Responding to Social Media Rants

    [NATL-DFW] Airlines Reading, Responding to Social Media Rants
    A new study says airlines are reading posts made by customers complaining over delayed or canceled flights and poor service, and are responding to those messages. Dallas-based Southwest Airlines has a team tracking Twitter, Facebook and other online sites 24 hours a day. When a customer vents about a problem, a representative reaches out to them. "The approach is really how can we help, wait a minute we hate to hear that.... so what is going on, give us some information and let's see what we can do to straighten this out," said Lisa Goode, with Southwest Airlines. Social media teams help airlines by rebooking customers or by helping keep them more calm by relaying information when problems crop up. (Published Thursday, Sept. 29, 2016)