Weary Travelers Track Down Lost Belongings

Non-Profit helps reunite passengers with items left at checkpoints

By Kimberly King
|  Friday, Aug 5, 2011  |  Updated 6:39 PM CDT
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For the last five years, tucked away in Terminal B are the offices of Traveler's Aid. They catalog and store items left behind by travelers and hold them for up to 90 days.

Kimberly King, NBCDFW.com

For the last five years, tucked away in Terminal B are the offices of Traveler's Aid. They catalog and store items left behind by travelers and hold them for up to 90 days.

If you’ve ever rushed through the security checkpoint at Dallas-Fort Worth International Airport and found yourself missing your laptop, a belt, or favorite ring, there’s hope.

For the last five years, tucked away in Terminal B are the offices of Traveler's Aid. They catalog and store items left behind by travelers and hold them for up to 90 days.

“We have a paper trail for everything. When we go and pickup items at a checkpoint there's a logbook of what they’ve recorded as being lost,” said employee Tammy Hingtgen.  "I’ve got a nice little Kodak with all the cords. Out of two checkpoints, we recovered three laptops. Little bitty Acer's, HP’s."
 
Most passengers claim their items in the first 30-45 days, but if not, the items are moved over another location in Terminal D. 
 
Bruce Freeman, executive director of the non-profit, said the group keeps items for up to 90 days before selling it to an Alabama-based company that specializes in buying items left behind at airports.
 
The money raised from the sale of those goods goes to aid families and individuals in need in the DFW area.
 
Those who’ve lost items can find out more information here on Traveler's Aid's website. To receive your property, you will be responsible for the cost of shipping.

American Airlines has their own lost and found in their terminal(s) but Travelers Aid in Terminals E and D are there to help as well.

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