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Tow Company Loses License City finds Lone Star Auto Services, Inc violated city code

Updated 12:57 PM CDT, Tue, Nov 4, 2008

Related Topics: Dallas

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Texas-OU fans wait in line outside Lone Star Auto for their cars after their vehicles were towed during the game at the Cotton Bowl.

 

The City of Dallas revoked the license of Lone Star Auto Services, Inc.

Lone Star came under fire after the Texas-OU game when dozens of football fans returned to find their cars had been towed.

A city investigation found Lone Star Auto Services received 24 violations of the Dallas City Code.

Investigators with the city also found an additional 40 complaints of violations related to incidents at the State Fair on October 11.

Among the violations, the tow company removed cars from areas where signs were not posted at least 24 hours before they were towed.

The state's Department of Licensing and Attorney General's Consumer Protection Divsion are also investigating claims Lone Star's actions were illegal.

Lone Star later agreed to reimburse more than two dozen people whose cars were towed during the football game, but the company said it had orders to tow vehicles from the property.

Comments (12)

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  • Fred Wednesday, Nov 5 at 6:25 AM FLAG COMMENT Unfortunately due to legal loopholes they will be back in business under a different name. They have been scammers for the longest time. I'm surprised it took this long for them to be caught. I've had several experiences with them and they are also in cahoots with apartment management on towing resident vehicles.
  • #385 Wednesday, Nov 5 at 1:18 AM FLAG COMMENT Im a current wrecker driver for another towing service and I believe the City of Dallas and Texas are the scammers. The city and state knew the fees the towing service was charging because they were inspected by both city and state and the fees were posted outside their building and the state website. The only problem I have is if they were "telling people to park there or charging to park there" and then towed them. If that h ... MORE >
  • dallastowman Tuesday, Nov 4 at 5:36 PM FLAG COMMENT I am a former tow truck driver. Fortunately, I worked for a company that did it right and followed the rules. Most of my work did involve towing broken vehicles to shops, but occasionally I did have to do the non-consent tow as we were contracted to do that in certain lots. We always made sure the lots were properly marked as required by the city at every entrance and if not, we would clearly sticker the vehicle for 24 hours b ... MORE >
  • C Martinez Tuesday, Nov 4 at 5:36 PM FLAG COMMENT Great !!!! they were sneaky and underhanded..they got what they deserve.
  • Carmen Tuesday, Nov 4 at 4:43 PM FLAG COMMENT Dispicable...telling people they could park there and then towing their cars....and then making them wait for hours to get them back? I hope this towing company looses its license for good. Its a shame that they had to go through that. What a bunch of idiots. I hope the whole lot of them get fined....

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