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NBC 5 Responds

NBC 5 Responds

Responding to your consumer needs and connecting you to your money

Monday, Jul 24, 2017 at 10:27 AM CDT

Contractor Took Off With $73K, Plano Homeowners Say

Contractor Took Off With $73K, Plano Homeowners Say

A Plano couple says they are out of $73,000 after paying a contractor up front.

Wednesday, Jul 26, 2017 at 08:15 PM CDT

Impersonators Offer Mystery Shopper Jobs

Impersonators Offer Mystery Shopper Jobs

Emails asking you to sign up to be a mystery shopper are usually not the real thing.

Friday, Jul 21, 2017 at 06:36 PM CDT

Let Wayne Buy It: Glamalook Eye Lift Strips

Let Wayne Buy It: Glamalook Eye Lift Strips

NBC 5 Consumer Reporter Wayne Carter checks out a product that promises to instantly lift your eyelids.

Friday, Jul 21, 2017 at 06:08 AM CDT

Shops Lure Customers With 'Try Before You Buy'

Shops Lure Customers With 'Try Before You Buy'

More retailers are hoping to lure shoppers with "try before you buy" shopping experiences. Now, experts say that opens an opportunity for showing off on social media.

Thursday, Jul 20, 2017 at 08:18 PM CDT

School Bus Driver 'Not Liable' After Crashing Into Two Cars

School Bus Driver 'Not Liable' After Crashing Into Two Cars

If a driver has an unknown medical issue and hits your property, you are responsible for the repairs. A Denton family found out the hard way when their car was struck by a runaway school bus.

Thursday, Jul 20, 2017 at 03:57 AM CDT

First 100 Get Gas for 76 Cents Per Gallon at New Gas Station

First 100 Get Gas for 76 Cents Per Gallon at New Gas Station

Regular unleaded gas will be 76 cents per gallon for the first 100 customers at the opening of a new gas station in Irving.

Wednesday, Jul 19, 2017 at 10:51 AM CDT

Fraudulent Checks Drain North Texan's Bank Account

Fraudulent Checks Drain North Texan's Bank Account

Two business partners in Dallas say their bank account was drained, and they didn’t catch the fraudulent activity until it was too late.

Tuesday, Jul 18, 2017 at 05:43 PM CDT

Texas Company Offers Mobile Gas Refueling

Texas Company Offers Mobile Gas Refueling

Tired of standing in the 100-plus degree heat filling up your gas tank? One Texas-based company says it can help.

Tuesday, Jul 18, 2017 at 06:46 AM CDT

Brides-to-Be Search for Dresses After Alfred Angelo Closures

Brides-to-Be Search for Dresses After Alfred Angelo Closures

The NBC 5 Responds team is still hearing from brides and bridesmaids who purchased dresses from Alfred Angelo after reports that the retailer closed all of its stores and filed for Chapter 7 bankruptcy.

Tuesday, Jul 18, 2017 at 07:26 AM CDT

Veteran Shares Warning of Timeshare Scheme

Veteran Shares Warning of Timeshare Scheme

One Benbrook man spent years trying to sell his timeshare, but when he finally heard from a buyer, he found himself in the middle of a big mess.

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