NBC 5 Responds - NBC 5 Dallas-Fort Worth
NBC 5 Responds

NBC 5 Responds

Responding to your consumer needs and connecting you to your money

Friday, Jul 28, 2017 at 06:56 PM CDT

Steps to Take if Your Landlord Isn't Repairing Broken A/C

Steps to Take if Your Landlord Isn't Repairing Broken A/C

The law has requirements landlords must follow if your A/C breaks down.

Friday, Jul 28, 2017 at 05:47 PM CDT

Let Wayne Buy It: Simply Straight Brush

Let Wayne Buy It: Simply Straight Brush

Wayne asks a woman with curly hair to see if the Simply Straight Brush lives up to it's claims of perfectly straight hair, fast and easy.

Friday, Jul 28, 2017 at 06:50 AM CDT

Retailers Offer Early Back-To-School Deals

Retailers Offer Early Back-To-School Deals

Retailers in North Texas want to help you get a head start on back to school shopping.

Thursday, Jul 27, 2017 at 02:43 PM CDT

JCPenney Offers Discount on Dallas School Uniforms

JCPenney Offers Discount on Dallas School Uniforms

JCPenney plans to ease the cost of school uniforms for Dallas ISD students this weekend.

Thursday, Jul 27, 2017 at 07:30 AM CDT

Laptop Explodes 3 Times, Owner Blames Battery

Laptop Explodes 3 Times, Owner Blames Battery

After seeing his laptop go up in flames, a Dallas man has a warning to anyone who has ever purchased a replacement battery online.

Wednesday, Jul 26, 2017 at 06:30 PM CDT

Dallas-Based Company at Center of Medical Bill Questions

Dallas-Based Company at Center of Medical Bill Questions

Researchers say more people are seeing surprise medical bills after hospital visits, and a new report points the finger at a North Texas-based medical company.

Wednesday, Jul 26, 2017 at 06:05 PM CDT

Traveling Family's RV Develops Leak, Mold Problem

Traveling Family's RV Develops Leak, Mold Problem

Your home is one of the biggest reflections of you and it's typically the most expensive purchase you'll ever make. Just months after making that purchase, one family found out their home was infested with mold....

Tuesday, Jul 25, 2017 at 05:46 PM CDT

State Agency Helps Texans Resolve Medical Bill Problems

State Agency Helps Texans Resolve Medical Bill Problems

Medical bills are often confusing. There are so many companies, plans and procedures, and costs can vary. But if you get a surprise bill, the Texas Department of Insurance may be able to help.

Tuesday, Jul 25, 2017 at 06:56 AM CDT

Duncanville Grandmother Goes Months Without Oven

Duncanville Grandmother Goes Months Without Oven

One Duncanville grandmother wasn't able to cook for her family for five months.

Monday, Jul 24, 2017 at 10:42 AM CDT

Dates Set for Texas Sales Tax Holiday Weekend

Dates Set for Texas Sales Tax Holiday Weekend

The annual Texas sales tax holiday will be the second weekend in August as children prepare to return to school.

Have a complaint?

or Call

844-5RESPND

Recovering Your Money

Meet The Team

Consumer Reports

More Consumer Reports »

Recall Alerts

More Recall Alerts »

Photos