A housekeeper has died after falling six stories in a service elevator shaft in the San Antonio hotel where she was working and federal and state officials are investigating.
Crockett Hotel manager William Brendel said 65-year-old Gloria Rodriguez had worked at the hotel 12 years. Her body was found at the bottom of the elevator shaft Wednesday night.
The San Antonio Express-News reports Friday that police were called after hotel employees heard a loud noise from the elevator shaft but couldn't open the basement elevator doors.
Sara Ochoa, one of Rodríguezes four children, says she needs some answers.
Investigators form the Texas Department of Licensing and Regulation and Occupational Safety and Health Administration are trying to determine what happened and why.