Dallas police are investigating an alleged case of aggravated assault after a woman said she was attacked in the drive-thru lane at Starbucks.
Tiffany Douglas said she was in the drive-thru at the Starbucks on the 1000 block of West Mockingbird Lane. She had pulled in through the store parking lot, and another driver, she said, came in from the service road and cut her off.
“I'm going in and she's also too, and I’m honking my horn trying to get her attention,” said Douglas. “She gets in front of me and I tell her, ‘Hey, you almost hit my car!’”
Douglas and the other driver got into a heated argument.
“She tells me maybe if you didn’t flip me off I would’ve let you go, and I told her you called me a bad word!” Douglas said.
The drive-thru drama spilled over into the parking lot of the Starbucks, as the other driver got out of her car.
“She tells me, 'OK, let me go get my brass knuckles,' and I was like really?” Douglas said.
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Douglas said the other driver started attacking her through her own open window.
“She has me by my hair with my head halfway out the window, like pounding on my head,” she said. “And I’m like, 'Let me get out of my car!'”
Another customer broke apart the women, and as the second driver took off, she tried to reverse her car to hit Douglas, according to Dallas police.
“I have to jump like this out of the way, and I’m like she just tried to run me over!” demonstrated Douglas.
Starbucks employees told NBC 5 there was no surveillance video of the fight. Douglas said she walked away with a lesson on how to avoid “Starbucks rage” but that morning had no coffee.
“Kind of swollen right here, swollen right here, bruise right here, but I’m still pretty,” she said, with a smile. “I learned my lesson, just let them go.”
A Starbucks spokesperson offered the following statement on the situation:
"Our top priority is to provide a safe environment for our customers and partners (employees). We are cooperating fully with the police as they investigate the situation."
