DFW Airport Implements Concession Plan for Stranded Passengers

Concessions to remain open until midnight

Tuesday, Apr 16, 2013  |  Updated 3:10 PM CDT
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DFW Airport Implements Concession Plan for Stranded Passengers

NBC 5

Officials at Dallas-Fort Worth International Airport have implemented their Irregular Operations Concessions Plan for American Airlines passengers stranded at the airport.

The airline suffered a computer problem Tuesday that cut off their ability to communicate with their reservations system. As a result, all flights have been grounded until at least 4 p.m. CT.

Meanwhile, passengers have been stuck onboard aircraft and in airline terminals awaiting departure.

Shortly before 3 p.m., DFW Airport began using three 90-passenger buses to deplane aircraft that are not at a gate.

"At DFW, there are some aircraft on the ramps awaiting departure, as well as arrivals flights awaiting gate space. Aircraft have also returned to the gate and deplaned passengers," officials with the airline said. "All passengers are safe, and DFW will continue to work with American Airlines and all aviation service providers, as needed."

Airport officials said concessions at Terminals A, B, C and D will remain open until at least midnight.

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