Brides Crushed, Confused After Alfred Angelo Bridal Stores Suddenly Close Nationwide - NBC 5 Dallas-Fort Worth
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Brides Crushed, Confused After Alfred Angelo Bridal Stores Suddenly Close Nationwide

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    NEWSLETTERS

    Some DFW brides have hit a major roadblock in their path to the alter. Wedding dress company Alfred Angelo filed for bankruptcy leaving brides and employees blindsided. (Published Friday, July 14, 2017)

    Some DFW brides have hit a major roadblock in their path to the alter. Wedding dress company Alfred Angelo filed for bankruptcy leaving brides and employees blindsided.

    Across the country, 62 Alfred Angelo stores are suddenly closing after being in business for more than eight decades.

    When Sarah Bliss first walked into the Frisco location, she met the perfect person to help her find that perfect dress – assistant manager, Kathy Udvarhely.

    “You could feel it in her soul. Like, all she wanted to do was help me find this dress that was going to make me feel beautiful,” said bride-to-be, Bliss.

    'I am Crying': Bridal Store Closures Panic Dress Shoppers

    [DFW] 'I am Crying': Alfred Angelo Bridal Store Closures Panic Dress Shoppers

    Brides may have said yes to the dress but Alfred Angelo bridal stores are shutting down.

    (Published Friday, July 14, 2017)

    Now, about 130 days out from walking down the aisle, she's not sure what she'll be wearing.

    “It's really sad for the brides, but it's really sad for them too because they don't have answers to give these brides that they spend days trying to make happy,” she said.

    Udvarhely said she learned about the bankruptcy Thursday morning.

    “We went there and we tried to pack up every dress that's in that store, whether there was a balance on it or not,” she said.

    Udvarhely said her team raced the clock to move orders, without boxes from the company.

    “We had to tape paper envelopes together,” said Terri Broussard, another Alfred Angelo's employee.

    'I am Crying': Bridal Store Closures Panic Dress Shoppers

    [NATL-DFW] 'I am Crying': Alfred Angelo Bridal Store Closures Panic Dress Shoppers

    Brides may have said yes to the dress but Alfred Angelo bridal stores are shutting down.

    (Published Friday, July 14, 2017)

    Udvarhely said the company had been sending new dresses, pushing 50-percent off sales, without explaining why.

    “I found out from a friend in Florida that they already knew and we didn't,” she said.

    Now they're left crushed, confused and financially strapped, just like some of the brides.

    “I understand that they're upset. We tried everything, but no one reached back out to us from corporate. They just washed their hands of us, too,” Broussard said.

    Bliss said she hopes people understand the employees are sorry. She’s only upset at the company.

    “Alfred Angelo corporate did everybody really wrong and they should be ashamed of themselves,” Bliss said.

    NBC 5 made several attempts to reach the company’s lawyer listed on the Frisco location’s door. So far, those calls have not been returned. It’s unclear who will be getting their dresses. Many orders may still be shipped to customers. Some Frisco shoppers could get theirs soon. If orders were placed recently, if may be worth calling your credit card company to cancel.

    The chain's two other North Texas stores — in Garland and Arlington — did not have obvious signs they were shut down when NBC 5 cameras stopped by early Friday morning.

    Pennsylvania-based David's Bridal posted on Facebook that Alfred Angelo customers can show a receipt and get discounted wedding and bridesmaid dresses. Read more here.

    NBC 5 Responds using the Consumer Complaint Form found online HERE.

    This is the information Alfred Angelo listed on the door:
    Patricia A. Redmond, Esquire
    Stearns Weaver Miller
    150 West Flagler Street
    Miami, FL 33130
    (305) 789-3553
    predmond@stearnsweaver.com

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