AT&T

AT&T Reports Service Outage in McKinney Area

AT&T is reporting problems with its U-verse services Friday in McKinney, and several customers appear to be affected.

NBC 5 viewers began contacting the newsroom about having problems with their AT&T television, Internet and cell phone service, with one person saying it has been ongoing since about 1 p.m.

In a written statement, an AT&T representative tells NBC 5 News:

"Due to cable damage caused by a contractor from another company doing road construction, some customers in the McKinney area may be experiencing issues with their U-verse services. Technicians are onsite working diligently to resolve the issue as soon as possible. We apologize for this inconvenience."

There is no estimate on exactly how many customers were affected or when the service would be fully restored.

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