DPS Wait Times - NBC 5 Dallas-Fort Worth

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License Wait Times Shorter at DPS Mega Centers

License Wait Times Shorter at DPS Mega Centers

Since NBC 5’s investigation last summer, wait times at some Texas DPS license centers are dropping, but not all license centers are created equally. Read More

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Monday, Sep 17, 2012
Computer Flaws Add to DPS License Lines

Computer Flaws Add to DPS License Lines

A flawed computer system makes it harder for DPS workers to process some transactions quickly, an NBC 5 investigation finds. Read More

Wednesday, Aug 15, 2012
State Plan for License Waits Raises Concerns

State Plan for License Waits Raises Concerns

DPS plans to implement touch-screen check-in at its license offices, but the commissioners that oversee the agency raised questions about the company the agency wants to hire. Read More

Monday, Aug 6, 2012
How Can Texas Reduce Driver License Lines?

How Can Texas Reduce Driver License Lines?

NBC 5 learns Texans spend more time waiting at driver license offices than the state reports and looks at ways the wait could be reduced. Read More

Tuesday, Aug 7, 2012
Can $63 Million Shorten Driver License Lines?

Can $63 Million Shorten Driver License Lines?

DPS recently got $63 million from the Legislature to build six "megacenters" across Texas to try to shorten driver license lines. Read More

Awards

2015

Lone Star Emmy Awards, Lone Star Chapter
Investigative Report Single Story: “Injured Heroes, Broken Promises”
Military: “Injured Heroes, Broken Promises”
Education/Schools: “The Texas High School Helmet Tracker”

The RTDNA Gannett Foundation
Al Neuharth Award for Investigative Journalism: “Injured Heroes, Broken Promises”

National Edward R. Murrow Award
Investigative Reporting
"Injured Heroes, Broken Promises"

National Edward R. Murrow Award
Continuing Coverage
"Fire in the Attic"

National Edward R. Murrow Award
News Series
"Injured Heroes, Broken Promises"

First Amendment Awards: Multimedia Project,
Society of Professional Journalists, Fort Worth Chapter
"Injured Heroes, Broken Promises"

First Amendment Awards: Best Investigation, Broadcast Large Market
Society of Professional Journalists, Fort Worth Chapter
"Injured Heroes, Broken Promises"

Texas AP Broadcasters Award: Best Investigation
"Injured Heroes, Broken Promises"

See all awards won by NBC 5 Investigates here.

 

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